Help for Homeowners
How do you know that the ratings are genuine?Must I be contacted by multiple tradespeople before I choose one?What if I do not want multiple quotes?What should I do if a tradesperson asks me to pay a deposit?What should I do if I have not been contacted by any tradespeople?What does 'Gas safe' mean?What does 'Part P'? mean?Why have I been asked to contact the tradesperson?What if I have already chosen a tradesperson?What do the stars beside the tradespersons information mean?What should I do after I have chosen a tradesperson?How can I contact tradespeople interested in my job?What is the 'Homeowner checklist'?How should I choose a tradesperson?How do I review the tradespeople interested in my job?How can I view a tradespersons ratings/profile?Can you guarantee the quality of the tradespersons work?
Why can't I update my job post?Can I post multiple jobs to receive more than 3 quotes?Do job postings expire?Do I have to pay a fee to post a job?Will you publish my contact details when I post a job?Why have I been asked to update my job post?How can I see who is interested in quoting for my job?How can I withdraw my job post?How can I add photos to my job?My job says it is 'closed' what does this mean?What if I am just looking for a quote?How can I post a job?How can I update my job post?Should I withdraw my job now or once it is done?What happens after I post a job?Will I be notified when a tradesperson is interested in providing a quote for my job?Should I add photos to my job?What should I include in my job post?What happens when I withdraw my job post?Can I still rate or contact the tradesperson after withdrawing my job post?Why do you ask for a budget?
Are Rated People liable for tradespeople's work?How can I prepare to file a complaint against a tradesperson?When raising a complaint with a tradesperson, should I put my complaint in writing?What should I do if issues persist after giving the tradesperson a chance to rectify the job?How can I report a tradesperson?