Help for Tradespeople
What is my profile page?What is the directory/featured bolt-on?I have forgotten my passwordHow can I cancel my directory/featured bolt-on?How can I update my skills/services?How can I change my address?How can I sign up to Rated People?What should my profile picture be?How can I change/update my work area?How can I change my contact number?How can I add/update my profile photo?How can I add/update my cover photo?How can I add photos to my work gallery?How can I add/update my business description?How can I add certificates to my profile?How can I disable push/email notifications?How can I enable push/email notifications?How can I change my password?How can I change my account over to somebody else's name?How can I make my profile stand out?I want to downgrade my subscriptionI want to upgrade my subscriptionCan I pause my subscription?I want to cancel my subscriptionHow can I change my email address?How can I change my company name?What is the Unlimited Plan?
Can I send an invoice to a customer?Can I add more than one card to my account?Can I pay my outstanding balance using my credit?How can I update my card details?What is credit and how does it work?Why is my account overdue?Does credit rollover if I do not spend it?Can I see when my credit is due to expire?How can I request credit back for a lead I could not quote for?How can I pay my outstanding balance?Where can I view my invoices?When and how often will I receive an invoice?I don't understand a payment that been processedWhat if I am unable to contact the customer?Why should I pay for a lead if I do not win the job?How does the 'I could not quote' process work?What is the 'I could not quote' process?What is Rated People's refund policy?What are the 'I could not quote' process rules?What happens to my credit if I pause my account?
Can I be notified when a new job is posted?How can I contact the customer?Where can I view the job leads I have purchased?Do customers know that I paid to receive their contact details?Can I add filters to determine which leads I see?What are job leads?What does the 'Repeat user' label on a live lead mean?What does the ‘Still looking’ label on a live lead mean?What does the ‘Verified’ label on a live lead mean?What happens after I purchase a lead?Can I separate the job leads that I have purchased into different categories?Why are there no leads/very few leads in my job lead list?What if I am unable to contact the customer?What does the 'App user' label on a live lead mean?How should I introduce myself to a customer?How can I disable push/email notifications?How can I enable push/email notifications?Why do lead prices vary?How do you calculate the prices of leads?How do Rated People maintain the quality of job leads?What is the 'I could not quote' process?Can I remove job leads from my live leads list?